Success Story

Optimierung Zusammenarbeit Öffentlicher Nahverkehr

Optimization of cooperation in a major public transport infrastructure project

Baseline situation

_ Paralysing conflicts within the management and between client and contractor

_ Problems in cooperation and communication

_ Partially unclear tasks, competencies, responsibilities and procedures


_ As-is analysis of the project based on success factors regarding organization and cooperation

_ Conflict moderation

_ Definition of clear project goals and subgoals

_ Creation of a joint foundation of meaning for the project ("Know-Why")


_ Binding rules of the game for cooperation

_ Clear distribution of tasks, competencies and responsibilities

_ Strengthening employee motivation by defining binding project objectives

_ Creating a sense of togetherness


Structure. Overview. Achieving goals.