Success Story
Optimization of cooperation in a major public transport infrastructure project
Baseline situation
_ Paralysing conflicts within the management and between client and contractor
_ Problems in cooperation and communication
_ Partially unclear tasks, competencies, responsibilities and procedures
Method
_ As-is analysis of the project based on success factors regarding organization and cooperation
_ Conflict moderation
_ Definition of clear project goals and subgoals
_ Creation of a joint foundation of meaning for the project ("Know-Why")
Outcomes
_ Binding rules of the game for cooperation
_ Clear distribution of tasks, competencies and responsibilities
_ Strengthening employee motivation by defining binding project objectives
_ Creating a sense of togetherness
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